For North Block inmates with questions concerning quarterly package delivery, C/O Plagman will answer your questions. For H Unit inmates, C/O Moore handles your questions and the delivery of your packages. Regardless of your location in the institution, all packages are dispensed through the package window which is located on the Lower Yard near the Education complex.
North Block residents will find the package window open for them on Monday, Wednesday and Friday evenings, usually beginning right after count clears and continuing until everyone on the list has been served, typically about an hour to an hour and one-half. Package lists are posted in multiple locations on the walls in North Block.
For those in H Unit, Tuesday and Thursday evenings are designated for your quarterly package deliveries. The dorm officer will notify those on the package list during count time, and you can report to the package window during the program release time at 6:20 P.M..
According to both officers, the most commonly asked question they are faced with is “Why isn’t it here yet?” There are three main reasons which delay a package, according to Plagman. Those are: 1. It was not ordered when the you thought it was. 2. The vendor delays shipment pending the restocking of a particular item. 3. The package is returned to the vendor after arriving at the SQ warehouse in a damaged condition.
Packages are held for delivery for a period of two weeks after their arrival at SQ. A package unclaimed after the first week is listed on a supplementary list, and held for an additional week before being returned to the vendor. A package arriving up to five days into a new quarter will be credited to the previous quarter. All packages should be verified for content while you are at the package window. Inmates receive a copy of the package invoice against which the contents are checked. If there is anything missing from the package, Plagman or Moore will contact the vendor and have the item shipped.
Books ordered from authorized vendors, two books per envelope, are delivered through the package window, and will not count as a quarterly package.
If you mail anything home, make certain that there will be someone there to accept delivery of the package. Inmates must provide an address for delivery, a post office box number will not be accepted! UPS will attempt delivery three times before returning the package to the institution. Any returned packages will be donated. Mail-outs can be done during open window. The box must be brought to the window without being sealed, and be accompanied by two filled-out trust withdrawal slips.
“Special Purchases” can include any electronic device (fan, TV, radio, hotpot, etc.), and are authorized once per year. You are allowed 12 CDs per package, and must turn in previously owned CDs in order to stay under the 12 CD per inmate limit.
All electronic devices are recorded on your property card. Do not throw away non-working electronic devices!!!!! Return them for removal from your property card so that you may replace them at some time in the future.
Both Plagman and Moore ask for your patience when dealing with package delivery issues.
